Software Minimum Requirements

The Euro Bancorp forex trading-stations were designed to work with most operating systems such as Windows, MAC, and LINUX. Should you run into any problems please make sure that you have the necessary system requirements:

Minimum
Recommended
Advanced Trader:
PC with Windows NT, 98, or Linux;
Macintosh with OSX 10.4 (Tiger)
Internet Explorer 6 or Firefox
DSL 3500 connection
Java 5.0
Pentium 2 / 400 MHz or equivalent
512MB RAM
Screen resolution of 800 x 600		 Advanced Trader:
PC with Windows XP and higher, or Linux;
Macintosh with OSX 10.4(Tiger)
Internet Explorer 6 and higher or Firefox 2
DSL 3500 connection
Java 6.0 and higher
Pentium 3 / 1.6 GHz and higher
1GB RAM
Screen resolution of 1024 x 768 and higher
 
Advanced Web Trader:
PC with Windows NT4, 98, or Linux;
Macintosh with OSX 10.4 (Tiger)
Internet Explorer 6 or Firefox
128 kb/s internet connection
Pentium 2 / 400 MHz or equivalent
128MB RAM
Screen resolution of 800 x 600		 Advanced Web Trader:
PC with Windows XP and higher, or Linux;
Macintosh with OSX 10.4 (Tiger)
Internet Explorer 6 and higher or Firefox 2
386 kb/s internet connection
Pentium 3 / 1 GHz and higher
256MB RAM
Screen resolution of 1024 x 768
 
Advanced Flash Trader:
PC with Windows NT, 98, or Linux;
Macintosh with OSX 10.4 (Tiger)
Internet Explorer 6 or Firefox
DSL 3500 connection
Flash 9
Pentium 2 / 400 MHz or equivalent
512MB RAM
Screen resolution of 800 x 600		 Advanced Flash Trader:
PC with Windows NT, 98, or Linux;
Macintosh with OSX 10.4 (Tiger)
Internet Explorer 6 or Firefox
DSL 3500 connection
Flash 9
Pentium 3 / 1.6 GHz or equivalent
1GB RAM
Screen resolution of 1024 x 768
 
Advanced Mobile Trader:
Phone with WAP 1.1 support
Activated WAP service
(check with provider)		 Advanced Mobile Trader:
Phone with WAP 2 support
Activated WAP service
(check with provider)
 

If you experience troubles running the Euro Bancorp platform on your system, please try the following steps:

    1. Make sure that you start the application from the ac-markets.com website and not from a shortcut on your desktop.

    2. Check if Java is installed on your computer.
    You can verify the installation at http://java.com/en/download/installed.jsp?detect=jre&try=1.
    You can download the latest version at http://java.com/.
    If you are running Mac OS X, you can download it at http://www.apple.com/macosx/features/java/.

    3. Delete all temporary files from your Web Browser cache.

    4. Download internet explorer version 6.0 or later. You can also try Firefox 3 http://www.mozilla.com/en/firefox/.

    5. Verify your internet connection.

    6. The visibility of your platform can be improved with a 1280 x 1024 screen resolution.

    7. Most operating systems run embedded firewalls and security features which may interfere with the proper display of some aspects of Euro Bancorp's platform as these added features utilize large amounts of memory, we recommend that you close all unnecessary applications from the toolbar, or by pressing "ctrl"+ "alt" + "del" to open the Task Manager and close those applications.

    8. Installation of the new JAVA platform:

    • If problems arise when running JAVA Web Start, you should close java.exe and javaws.exe via the Windows Task Manager.
    • If the problems persist try rebooting your PC.
    • If this doesn't work, try uninstalling and re-installing the program.
    • You may also clear the Java Web Start cache from the Java Control Panel in the General tab, under "Temporary Internet Files", and re-install the program from Euro Bancorp's website. You can find the Java Control Panel in your Windows Control Panel; look for an icon called "Java".
    • The next step would be to uninstall all installed Java application and re-install the latest release.
    • In case you experience problems with the trading platform upon start up, please empty the Internet browser cache and attempt to re-login. Should the login fail again, SSL cache must be emptied prior to platform start up (this may arise due invalid security certificates).